Shipping

We take extra care when packing and shipping your crickets and worms to ensure they have the the safest journey possible from our farm to your home.

Due to the extreme cold and and large amounts of snow we may hold your shipment up to 7 days to ensure that you receive the healthiest product possible.  Your crickets will arrive in specially designed boxes with ventilation, as well as fresh bedding and food if needed. Worms will arrive in styrofoam cups. We use superior worm containers and cricket/worm shipping boxes specifically designed for insects, and orders will be winter packed with extra insulation during cold months at no extra charge.

We use UPS to ship our packages. All of our packages leave our facility in good condition, so please let us know if there is a problem with UPS or with the condition of your package when you receive it. Generally, UPS will leave the package at your door unless you specifically ask that it only be released to a person.
We ship orders with two day shipping on Monday-Wednesday and we ship orders with next day shipping on Monday-Thursday. This is to avoid live items sitting in the warehouse over the weekend and experiencing heat, cold, or running out of food. We usually ship orders the same day if the order is placed before 12:00PM EST. If your order is received too late to ship that week, it will be shipped on Monday.

We ship to the contiguous 48 United States. Shipping is calculated by the weight of the items.

Your tracking number can be emailed to you upon request.

Please do not return or refuse a shipment! If there are problems with it, please accept the shipment and contact us right away.

 






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